Zelicra Arbiter — Interactive Feature Tour

ZELICRA

ZX-2 Arbiter

Main

📊 Dashboard

✅ Compliance Checklist

📦 Products

🛒 Orders

📄 Invoices

↩️ Returns

📢 Complaints

📱 Influencers

📈 Reports

👥 Team & RBAC

Compliance Dashboard

Your command center for Kuwait's Decree 10/2026 compliance. See your score, track progress, and get alerts — all in real-time.

Compliance Score

85%

Revenue This Month

4,250 KWD

Orders

Open Returns

Recent Orders

Preview Data

Order #	Customer	Amount	Status
ORD-2026-034	Ahmad Al-Khalid	125.000 KWD	Delivered
ORD-2026-033	Fatima Al-Sabah	89.500 KWD	Processing
ORD-2026-032	Mohammed Hassan	245.000 KWD	Delivered

Quick Actions

Add Product

New Order

View Compliance

MOCI Pack

Compliance Checklist

Track all 18 requirements of Kuwait's Decree 10/2026. Each item has clear instructions. Mark items complete as you implement them. Generate MOCI-ready compliance reports.

Progress

15/18

Decree 10/2026 Requirements

Preview

✓

MOCI Commercial Registration displayed

Registration

✓

Arabic product descriptions with pricing

Consumer Rights

✓

14-day return policy published

Consumer Rights

✓

CBK-licensed payment processor

Payment

✓

Customer complaint mechanism

Consumer Rights

Influencer disclosure compliance

Advertising

Data encryption (AES-256)

Cybersecurity

Incident response plan

Cybersecurity

Product Catalog

Manage your products with KWD pricing, mandatory Arabic descriptions, return windows, and bulk import/export. Everything Decree 10/2026 requires for your product listings.

Products

Preview Data

Product	SKU	Price (KWD)	Return Window	Status
عباية كلاسيكية — Classic Abaya	ABY-001	45.000	14 days	Active
عطر عود — Oud Perfume Set	PRF-012	28.500	14 days	Active
حقيبة جلد — Leather Bag	BAG-003	67.000	14 days	Draft

Order Management

Track orders from creation to delivery. Auto-generate Arabic invoices, handle disputes, and maintain the audit trail MOCI requires.

Orders

Preview Data

Order #	Customer	Amount	Payment	Status	Date
ORD-2026-034	Ahmad Al-Khalid	125.000 KWD	KNET	Delivered	Apr 8
ORD-2026-033	Fatima Al-Sabah	89.500 KWD	Visa	Processing	Apr 7
ORD-2026-032	Mohammed Hassan	245.000 KWD	KNET	Delivered	Apr 5
ORD-2026-031	Noura Al-Rashidi	56.000 KWD	Cash	Disputed	Apr 3

Arabic Invoicing

Generate MOCI-compliant Arabic invoices with your logo, stamp, QR code, and Hijri dates. Ready for inspection. Download as PDF or print directly.

Invoices This Month

Total Billed

3,450 KWD

Invoice Preview

Sample Invoice

Kuwait Fashion Co. W.L.L.

Kuwait City, Kuwait · CR: 123456789

فاتورة
INV-2026-028
10 شوال 1447 هـ

Item	Amount
عباية كلاسيكية × 2	90.000 KWD
عطر عود × 1	28.500 KWD
المجموع / Total	118.500 KWD

QR verification code included in PDF

Return Management

Track returns within the mandatory 14-day window. Document exceptions for exempt products (precious metals, perishables). Stay compliant automatically.

Active Returns

Preview Data

Return #	Order	Customer	Reason	Day	Status
RET-007	ORD-2026-031	Noura Al-Rashidi	Wrong size	Day 5/14	Processing
RET-006	ORD-2026-028	Sara Al-Mutairi	Defective	Day 11/14	Urgent
RET-005	ORD-2026-025	Ali Al-Enezi	Changed mind	Completed	Refunded

Customer Complaints

Track and resolve customer complaints with full audit trails. Document every step of the resolution process. MOCI requires complaint records — Zelicra makes it automatic.

Complaint Log

Preview Data

ID	Customer	Subject	Priority	Status
CMP-003	Noura Al-Rashidi	Late delivery	High	Open
CMP-002	Ahmad Al-Khalid	Wrong item received	Medium	Resolved
CMP-001	Sara Al-Mutairi	Product quality	Low	Resolved

Influencer Records

Track influencer contracts, payments, and content. Kuwait's Decree 10/2026 requires 5-year retention of all influencer marketing records. Zelicra handles it automatically.

Influencer Contracts

Preview Data

Influencer	Platform	Contract Value	Content Type	Retention
@fashionkw	Instagram	500 KWD	3 Stories + 1 Reel	5yr Active
@beautyq8	TikTok	300 KWD	2 Videos	5yr Active

Reports & Analytics

Visual dashboard with compliance trends, revenue analytics, and downloadable PDF reports. Present to MOCI inspectors or use for your own business intelligence.

Compliance Score

85%

Monthly Revenue

4,250 KWD

Return Rate

2.1%

Complaint Resolution

96%

Available Reports

Monthly Compliance Report (PDF) Preview Only

Revenue Analytics (PDF) Preview Only

MOCI Inspection Pack (ZIP) Preview Only

Team Management & RBAC

Invite team members with role-based access control. Admin, Manager, Operator, and Viewer roles. Each role has granular permissions for what they can see and do.

Team Members

Preview Data

Name	Email	Role	Status
Ahmad (Owner)	ahmad@company.kw	Admin	Active
Fatima	fatima@company.kw	Manager	Active
Sara	sara@company.kw	Viewer	Invited

Role Permissions

Admin: Full access to all features

Manager: Create/edit orders, products, returns

Operator: View + update assigned items

Viewer: Read-only access to dashboards

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