Compliance Intelligence Platform
Effective Date: March 26, 2026 · Last Updated: March 26, 2026
By registering for, accessing, or using the Zelicra platform (“the Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use the Service. These Terms apply to all users, including tenant administrators, team members, and visitors.
Zelicra is a compliance management tool designed to help e-commerce and digital commerce businesses monitor and manage their regulatory obligations. The Service provides compliance checklists, order tracking, return management, complaint logging, influencer contract management, invoicing, and reporting features.
Important: Zelicra is a compliance management tool and does NOT constitute legal advice. Users should consult a qualified legal professional for guidance on compliance with applicable laws and regulations, including Kuwait Decree Law No. 10 of 2026.
To use the Service, you must create an account with accurate and complete information. You are responsible for:
Zelicra offers the following subscription tiers (all prices in KWD):
Annual billing provides a discount equivalent to 2 months free. Billing is processed monthly or annually in advance. All fees are non-refundable unless otherwise stated.
New accounts receive a 14-day free trial with access to core features. The Free tier may be modified or discontinued with 30 days written notice. Trial periods may not be extended except through authorized promotional codes or referral programs.
Subscription fees already paid are non-refundable. No partial refunds are provided for unused portions of a billing period. If the Service is terminated due to a Zelicra-initiated breach, a pro-rata refund may be issued at our discretion.
All user data is stored on servers located in Helsinki, Finland (European Union), provided by Hetzner Online GmbH. Our infrastructure is GDPR-compliant. Data is encrypted in transit using TLS 1.2+ and secured with industry-standard access controls. For full details, refer to our Privacy Policy.
After the retention period, data may be archived or deleted. Users may request an export of their data at any time.
The Service is provided on an “as is” and “as available” basis. Zelicra makes no warranties, express or implied, regarding the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or completeness. We do not guarantee uninterrupted service, error-free operation, or that the Service will meet your specific requirements.
To the maximum extent permitted by law, Zelicra and its operators shall not be liable for:
Our maximum aggregate liability for any claims arising from these Terms or the Service shall not exceed the total fees paid by you in the 12 months preceding the claim.
Users are responsible for:
You agree not to:
All code, design, branding, logos, documentation, and software comprising the Zelicra platform are the intellectual property of Salvus Paul / Zelicra. Users retain full ownership of their business data entered into the Service. We claim no ownership rights over user-generated content.
You agree to indemnify, defend, and hold harmless Zelicra, its operators, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any applicable law or regulation.
Zelicra may terminate or suspend your account for violation of these Terms with 30 days written notice, except in cases of egregious violations where immediate suspension may be necessary. You may delete your account at any time by contacting support. Upon account deletion, your data will be permanently removed within 30 days.
The Service integrates with or relies upon the following third-party providers:
We are not responsible for the availability, performance, or policies of third-party services.
For GCC-based customers, these Terms shall be governed by and construed in accordance with the laws of the State of Kuwait. For international customers, these Terms shall be governed by the laws of the United Kingdom.
Any disputes arising from these Terms shall first be subject to good faith negotiation between the parties. If negotiation fails, disputes shall be resolved through binding arbitration in the jurisdiction corresponding to the applicable governing law.
Zelicra reserves the right to modify these Terms at any time. We will provide at least 30 days notice of material changes via email. Continued use of the Service after the effective date of modified Terms constitutes acceptance of the changes.
For questions about these Terms of Service, please contact us: